House rules

Guest information

Our aim is to make your stay pleasant and to avoid misunderstandings. By making a booking, you confirm that you know and accept these house rules and agree to comply with them. The accommodation is operated as private accommodation.

1. Upon arrival, guests must present the personal identification documents required for registration (passport or identity card and address card) and pay any amount due on site. The accommodation may only be occupied after the full participation fee has been paid.
2. The full participation fee covers all days booked in advance. If guests decide to shorten their stay, we are unable to refund the unused nights.
3. Check-in is available between 2:00 pm and 8:00 pm on the day of arrival. If you expect to arrive later, please inform us by telephone.
4. Contactless key collection is available. In this case, please contact us on the provided telephone number on the day of arrival so that we can give you the key-box code.
5. Early check-in and late check-out may be available for an additional fee. Both require prior arrangement.
6. On request, we welcome guests personally upon arrival, or they may choose contactless key collection. Please return the key to us on the day of departure.
7. The accommodation car park is monitored by security cameras. Camera operation is governed by a separate GDPR notice.
8. Visitors may only be received during daytime and with the accommodation provider’s permission.
9. Quiet hours are from 10:00 pm to 8:00 am. Noise that may disturb others is prohibited during this period.
10. Smoking is prohibited inside the accommodation building. Smoking is only permitted outside in the designated areas.
11. Bringing any flammable material or device into the accommodation is prohibited.
12. In the event of fire, immediately begin extinguishing the fire with the extinguisher located in the designated place, call the fire service on 112, and then notify the accommodation provider.
13. Pets cannot be accommodated.
14. We accept no responsibility for personal belongings left in the rooms.
15. When leaving the accommodation for an extended period, please ensure that the air conditioning and lights are switched off and that all taps are closed.
16. The accommodation provider accepts no responsibility for damage or accidents resulting from improper use. Guests are responsible for their own conduct and that of their visitors in and around the property and bear the consequences of any accident involving themselves or their visitors.
17. The accommodation provider reserves the right to refuse or immediately remove guests whose behaviour is seriously inappropriate or who fail to comply with these house rules.
18. In the event of an accident, call the emergency number 112.
19. Please keep the accommodation tidy, take care of its furnishings, and do not remove items from the rooms, including towels, small pillows or blankets.
20. When leaving the premises, please turn off the water and lights, close the windows and lock the door. Please maintain order and cleanliness. On departure, do not leave unwashed dishes or rubbish in the private accommodation.
21. Any damage caused on the property must be compensated by the person responsible or their legal representative.
22. Please eat in the designated kitchen area and keep it clean. Always place hot cookware on a heat-resistant mat to protect counters and tables, and use a chopping board when cutting with a knife. Guests must wash their used dishes and cutlery. Do not place metal containers or packaging in the microwave. The guest is responsible for any damage caused to kitchen equipment and must reimburse the full cost of the damage.
23. A transfer service is available on request and is free of charge within 20 km.
24. The accommodation fee includes utilities and other overhead costs. For stays longer than one week, the provider offers weekly cleaning and a weekly change of bed linen and towels.
25. We reserve the right to select our guests. We do not accommodate intoxicated or aggressive guests.
26. A breach of the house rules may result in termination of the stay. In this case, we are unable to refund any remaining nights.
27. By using the accommodation, the guest confirms that they have read, understood and accepted these house rules.
28. Wi-Fi is available using the access code displayed at the accommodation.
29. A sewing kit, iron and ironing board are available on request.

If you are satisfied with the accommodation, we would appreciate a review on our online platforms. We consider and resolve complaints personally during office hours, from 10:00 am to 8:00 pm. Please call Tóth József on +36 30 708 4898 or Bertalan Zsuzsa on +36 70 325 4241.

24-hour telephone assistance: Tóth József, +36 30 708 4898.

We wish you a pleasant and relaxing stay!